INFORMATION LINKS TO STUDENT CONCERNS

Modified on Thu, 6 Oct, 2022 at 4:10 AM

General Student Concerns

Concern	Where to find it?	Link
Student Support Concerns	UPOU Helpdesk website	https://helpdesk.upou.edu.ph/support/home
Program-Specific Concerns	Program Helpdesk website	https://drive.google.com/file/d/1mGLEk83mCqThgEt4zxhFpqC7_Vrn5r62/view?usp=sharing
Enrollment procedure	UPOU Helpdesk website	https://helpdesk.upou.edu.ph/support/solutions/articles/48001152736-what-are-the-enrollment-procedures-in-upou-
Courses offered in the semester	UPOU Helpdesk website	https://helpdesk.upou.edu.ph/support/solutions/articles/48001148510-course-offerings-and-schedules
Schedule of enrollment	Academic Calendar	https://helpdesk.upou.edu.ph/support/solutions/articles/48001148507-academic-calendars
Number of units that can be enrolled per semester	OUR website	https://registrar.upou.edu.ph/academic-load-for-undergraduate-and-graduate-students/
Enrolling in another university while enrolled at UPOU	OUR website	https://registrar.upou.edu.ph/admission/
Dropping of course
Deadline	Academic Calendar	https://helpdesk.upou.edu.ph/support/solutions/articles/48001148507-academic-calendars
Procedure	UPOU Helpdesk website	https://helpdesk.upou.edu.ph/support/solutions/articles/48001148331-application-for-dropping-of-courses
Completion of requirements/Removal exam
Deadline	Academic Calendar	https://helpdesk.upou.edu.ph/support/solutions/articles/48001148507-academic-calendars
Procedure	UPOU Helpdesk website	https://helpdesk.upou.edu.ph/support/solutions/articles/48001148327-application-for-completion-of-ext-removal-of-4-0
Leave of Absence (LOA)
Deadline	Academic Calendar	https://helpdesk.upou.edu.ph/support/solutions/articles/48001148507-academic-calendars
Procedure	UPOU Helpdesk website	https://helpdesk.upou.edu.ph/support/solutions/articles/48001148336-application-for-leave-of-absence
Application for Graduation	UPOU Helpdesk website	https://helpdesk.upou.edu.ph/support/solutions/articles/48001148332-application-for-graduation
Maximum Residency Rule (Prescribed time for completing the program)	UPOU Helpdesk website	https://helpdesk.upou.edu.ph/support/solutions/articles/48001148519-maximum-residency-rule
Request of student documents	UPOU Helpdesk website	https://helpdesk.upou.edu.ph/support/solutions/articles/48001149410-request-for-documents
Academic Policies Credit Unit Crediting of Courses Deferment of Admission Graduation with Honors	UPOU Helpdesk website	https://helpdesk.upou.edu.ph/support/solutions/folders/48000672427
Other Academic Procedures Application for Change Matriculation Application for Comprehensive Exam Application for Completion of EXT/Removal of 4.0 Application for Cross-Enrollment Application for Graduation Application for Honorable Dismissal Application for Make-up Examination Application for Readmission Application for Transfer of Graduate Program Application for Transfer of Credits Application for University Clearance Request for Change of Student Information Withdrawal of Enrollment and Refund of Fees	UPOU Helpdesk website	https://helpdesk.upou.edu.ph/support/solutions/folders/48000672428

Program-Related Concerns

Concern	Where to find it?	Link
Recommended courses or subjects to enroll in a semester/Program of Study	Program microsite (see “Program of Study”) in FMDS website	https://fmds.upou.edu.ph/academics/post-bac/#
Examination Services	UPOU Helpdesk website	https://helpdesk.upou.edu.ph/support/solutions/articles/48001149026-upou-examination-services
Comprehensive Examination
Schedule	FMDS website	https://fmds.upou.edu.ph/ (under “Announcements” tab)
Procedure	UPOU Helpdesk website	https://helpdesk.upou.edu.ph/support/solutions/articles/48001148326-application-for-comprehensive-examination
Practicum/Clinicals/Field Practice (selected programs only)	Program microsite in FMDS website	https://fmds.upou.edu.ph/academics/post-bac/#
Choosing a track or major (selected programs only)	Program microsite in FMDS website	https://fmds.upou.edu.ph/academics/post-bac/#
Thesis or Special Problem (selected programs only)	Program microsite in FMDS website	https://fmds.upou.edu.ph/academics/post-bac/#
Program Chair’s email address	FMDS website	https://fmds.upou.edu.ph/about-fmds/

* links may be subject to change